Hartera Robotics j.d.o.o. (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains what data may be collected when you visit https://harterarobotics.com/ , why it may be processed, and what rights you may have in relation to your personal data. EU data protection rules require organisations to explain their processing activities transparently and inform individuals of their rights.
1. Data controller
The data controller responsible for the processing of personal data through this website is:
- Hartera Robotics j.d.o.o.
- Trtni 10, 51211 Matulji
- Croatia
- Email: info@harterarobotics.com
2. What data we collect
We do not use a contact form, user account system, or newsletter subscription on this website.
When you visit the website, we may still process limited technical data that is necessary for the website to operate securely and reliably. This may include:
- IP address
- browser type and version
- device and operating system information
- date and time of access
- pages visited
- referring page or basic request information
- server log information required for hosting, security and diagnostics
If you contact us directly by email, we may also process the personal data you include in your message, such as your name, email address and the content of your communication. This kind of narrow, purpose-based processing is consistent with GDPR transparency and data minimisation principles.
3. Purpose of processing
We may process personal data only to the extent necessary for:
- operating and making the website available;
- ensuring website and server security;
- detecting abuse, technical issues or malicious activity;
- maintaining hosting and infrastructure stability;
- responding to direct email enquiries you voluntarily send to us.
4. Legal basis for processing
We process personal data on the basis of:
- legitimate interest, where processing is necessary for the secure and reliable operation of the website and related infrastructure;
- legal obligation, where processing is required to comply with applicable law;
- your request or communication, where you voluntarily contact us directly by email.
The GDPR recognises lawful bases such as legal obligation and legitimate interests, and organisations must identify the basis they rely on when processing personal data.
5. Hosting provider
This website is hosted using Hostinger infrastructure. As part of providing hosting and related technical services, Hostinger may process certain technical and infrastructure-related data connected with the operation of the website. Hostinger’s public privacy policy states that, in relation to users’ websites, Hostinger may in certain cases act as a processor, while the website owner remains responsible as controller for the data processed through the site.
6. Data sharing
We do not sell personal data.
Personal data may be shared only where necessary with:
- hosting and technical infrastructure providers;
- IT or maintenance providers acting on our behalf;
- competent public authorities, where disclosure is required by law.
Where third parties process data on our behalf, such processing is limited to what is necessary for the relevant service.
7. International data transfers
At this time, we do not intentionally use website analytics or marketing tools that would independently expand tracking of visitors through this website.
However, depending on the hosting or infrastructure setup, certain technical data may be processed through service providers or server locations outside your country. Where such processing involves transfers subject to data protection rules, appropriate safeguards should apply under the provider’s terms and legal framework. Hostinger’s privacy policy states that some of its servers may be located outside the EU/EEA depending on the selected services and that transfers are handled under GDPR-compatible legal mechanisms.
8. Data retention
We keep personal data only for as long as necessary for the purposes for which it was collected.
In practice:
- server and technical logs may be retained for a limited period necessary for security, diagnostics and abuse prevention;
- direct email correspondence may be retained for as long as reasonably necessary to respond to the enquiry, maintain business records, or comply with legal obligations.
- GDPR transparency rules expect organisations to explain either the retention period or the criteria used to determine it.
9. Your rights
Depending on the applicable law and the context of processing, you may have the right to:
- request access to your personal data;
- request rectification of inaccurate data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- withdraw consent, where processing is based on consent;
- lodge a complaint with the competent supervisory authority.
The European Commission lists these GDPR rights, and in Croatia the competent supervisory authority is AZOP, the Croatian Personal Data Protection Agency.
10. Contact regarding privacy
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:
- info@harterarobotics.com
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational or technical changes. The latest version will always be available on this page.